This Young Foundation guide was launched by Hazel Blears MP, the then Secretary of State for Communities and Local Government, at the Annual New Local Government Network (NGLN) conference on 22 January 2008. To view Hazel Blears' speech click here and to read a report of this speech on the CLG website click here.

The guide, commissioned and published by the Department of Communities and Local Government, draws together the rationale for developing a charter, simple steps to implementing a charter, a troubleshooting guide and plenty of case studies.

The Young Foundation's work on charters is based on good practice examples from around the country and builds on our work in neighbourhoods with different local authorities through the Neighbourhood Action Network and its predecessor, Transforming Neighbourhoods.

Download a full pdf version of the report.