Reflecting on the context and landscape, our CEO, Helen Goulden OBE, says: “There is no shortage of challenges besetting businesses right now, as a result of the compounded impacts of Brexit, the pandemic, political turbulence, rising costs and the war in Ukraine. Yet the motivation to create positive environmental and social change continues in the UK’s most progressive businesses.  

To support meaningful change, the report sets out a framework to help organisations develop their social impact strategies. This has four scopes:  

  • Scope one: people – measures to provide a safe, fair, secure, diverse and well workforce
  • Scope two: suppliers – measures to enable a socially responsible and impactful supply chain
  • Scope three: communities – measures to meet the needs and priorities of local and stakeholder communities
  • Scope four: collective impact – measures to help meet community needs and priorities in partnership with other sectors and industries, ensuring social and environmental outcomes are aligned and long-term social outcomes are measured.

The framework takes ESG strategies beyond the workforce, where most social activities are currently focused, toward a sustained and generative relationship with communities, which are cited by 76% of FTSE 100 companies as ‘key stakeholders’. It also supports the concept that social and environmental action are fundamentally linked, helping businesses drive a fair and just transition to a sustainable economy and society. 

Goulden reflects: “This simple four-scope framework offers a route to driving social impact across the entire value chain, not just within the workforce or through charitable giving. It brings the ill-defined notion of ‘communities as stakeholders’ much more concretely into the realm of social responsibility for a business. And creates expectations of collaboration between businesses, public, academic, and civic actors to work on long-term, complex social and environmental challenges together.” 

Fiona Cannon OBE, Group Sustainable Business Director at Lloyds Banking Group, reflects:ESG was once seen as something for businesses to do ‘on the side’. This report shows just how far we’ve moved from that position. At Lloyds Banking Group, we started as an organisation with a purpose statement, but we’re now working towards becoming a purpose-driven organisation. That’s a vital reframing, and one that’s supported by the Quest for the S in ESG, helping businesses to question their role in society and explore how they can respond to social challenges with collective action.” 

Sara Williams OBE, CEO at Staffordshire Chambers of Commerce, concludes: “This welcome report highlights that there is both willingness and opportunity for UK business to support positive change through their ESG work – but if they are to drive social change meaningfully, there is work to be done. This is a moment for organisations to work collaboratively with their stakeholder communities”. 

 Read the report here.

Innovation and Investment Local economies Social innovation Systems change Posted on: 9 February 2023


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