This think-piece, the second in a series from the Young Foundation’s Local 2.0 project, provides local authorities with a simple, practical framework to base their social media activity on.

For those working in local government, social media is soon to become part of everyday business – a valuable channel to improve dialogue with local citizens, forge essential new partnerships, and encourage a new kind of mutualism that will be vital to maintaining effective services during difficult financial times.

Local government & public services

Posted on: 30 June 2010 Authors: Mandeep Hothi,


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