Innovation in public services is going to prove crucial to the UK’s ability to meet the social challenges of the 21st century. However, historically, the UK does a poor job of developing innovations in the public sector. We are particularly weak in using innovations in one service to improve public services in others in the same locality or nearby.

Historically, nearly all innovation policy has been tailored to the needs of for-profit manufacturing sectors. This report, in collaboration with Nesta, draws on extensive research, including literature reviews and case studies from around the world, and from interviews. It looks at successes as well as failures. It aims to clarify which conditions best support and sustain local social innovation and it provides guidance to future practitioners and policymakers.

Local government & public services Social innovation

Posted on: 1 January 2008

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